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FAQ

Frequently Asked Questions

Do I have the right to take my car to the shop of my choice?
Yes – You may select the repair facility of your choice.

Do I need to contact more than one shop for an estimate?
No – Generally, one estimate from the shop of your choice is required, unless your insurance policy specifies otherwise. California State law requires you be given a written estimate before starting repairs.

My insurance company should be notified before repairs?
Yes – your insurance policy generally states that, if requested, you must file a sworn proof of loss, exhibit the damaged property, and submit to examination under oath.

Am I responsible for the cost of repairs?
Yes

Is the repair facility responsible for the repairs performed on my car?
Yes

If I am having difficulties, with my insurance company, do I have recourse?
Yes

If my insurance company does not agree with the amount of loss, do I have recourse other than the State of California Department of Insurance?
Yes

Can an Insurer require, direct, suggest or recommend that your automobile be repaired at a specific shop?
No

Can my insurer require me to use non-original equipment manufacturer (non-OEM) replacement crash parts for the repair of my car?
No

To get explanations to these questions and others please refer to:
www.calautobody.com/?rights
http://www.smogcheck.ca.gov/
http://www.insurance.ca.gov/

Collision Repair

In our 13,200-square-foot facility, you can count on us to restore your car to pre-accident condition.

We have experience in all facets of the collision repair industry and, as the given repair facility for the most popular insurance carriers in the area, you get access to all high-profile direct repair programs, as well.

Computer Systems

To assure your confidence and satisfaction, we have two of the latest computer estimating systems featuring digital imaging that records the damages and gives you an accurate estimate. For your convenience, our efficient staff handles insurance claims quickly and professionally. Rely on our highly trained journeymen to return your vehicle to factory specs using our Car-O-Liner computer frame measuring system that produces precision repairs in all areas including frame, body, and refinishing. Additionally, our cutting-edge welding equipment lets us reproduce factory welds, making your vehicle look just like new.

Custom Auto Painting

Whether your body paint has been damaged in a collision, or if you simply want to give your coat an upgrade, our state-of-the-art paint booths—one regular and one extra large—enables us to produce quality paint jobs in record time.

Additionally, with the durability that comes with baking the paint, you can be sure your paint will last a lifetime.

Address

Blue Mountain Collision Center
12190 La Crosse Ave.
Grand Terrace, Ca. 92313

Phone: (909) 783-1394

Hours

Mon-Fri 7:30 am to 6:00 pm
Closed Saturday & Sunday

E-mail: bmcc1@sbcglobal.net
Grand Terrace, Colton area, California

Questions?

You have questions, feedback or want to commission a project? Drop by our office!